2 min read · Account settings

Change or reset your password

Learn how to change or reset your password, or use a magic link to access your Sutra account without one.

Change your password

Start by logging into your Sutra account. Once logged in, click on your profile icon in the top right hand corner and select Settings from the drop-down menu to access your account settings.

On the left sidebar click on Account settings and fill in the fields. To finalize the change, click the Update password button.

Reset your password

If you forgot your password and need to reset it, follow the steps below:

Open the Sutra homepage

This will prompt you to log in with your email address. Enter the email address connected to your account and press Continue.

On the next step click "Forgot password"

Confirm the email address and click on Send me instructions:

You will receive an email at your email box and then just follow the instructions to reset your password

Request a magic link

You also have the option to request a magic link, where you can access your account without a password.

Open the Sutra homepage

This will prompt you to log in with your email address. Enter the email address connected to your account and press Continue.

Click on Get a magic link:

Confirm the email address.

A green notification will appear at the top of the window confirming that your request was received. Instructions for resetting your password will be sent to your account email address.

Important: If you have done this more than once, email applications like Gmail may thread the password reset emails that you receive from Sutra. It is important that you click on the link from the most recent one because each new email expires the previous one.

Troubleshooting

Didn't receive the reset email — Check that you entered the email address connected to your account, and look in spam. If you requested it more than once, only the most recent email works, since each new one expires the previous link.
Reset link isn't working — Email apps like Gmail may thread multiple reset emails together. Open the most recent email and use its link.
Forgot your password entirely — Request a magic link from the login screen to access your account without a password.

What's next

With your password sorted, you can finish setting up your account by editing your profile or managing your email notifications.