Can I change my account email myself?
Not from your settings. Your account email is the address you use to log in and where Sutra sends important notifications and magic links, so for security we handle email changes through our support team rather than as a self-serve setting.
How to request an email change
Contact Sutra support — ideally from the email address currently on your account — and include:
The email address currently on your account
The new email address you'd like to use
Your name, so we can confirm the account is yours
Once we've verified the request, we'll update your account and confirm when it's done. After that, simply log in with your new email address.
Lost access to your old email?
If your old address is no longer reachable — for example after a device change or a closed account — let us know in your message. We'll help you verify your identity another way before making the change.
What changes after your email is updated
You'll log in with the new email address.
Notifications and magic links will go to the new address.
The programs and spaces you belong to stay exactly the same.