Your audience meets you before they ever see a Sutra page — at the link you sent them. A custom domain lets your space live at your own URL (yourname.com) instead of a Sutra subdomain, so the address bar matches the rest of your brand. Here's how to connect one.
Before you start
You must be a manager of the space.
Custom domains and personalized subdomains require Silver or higher. On Basic (free) and Bronze, your space lives at the default Sutra URL.
You'll need access to your domain registrar (the company you bought your domain from — e.g., GoDaddy, Namecheap, Cloudflare, Google Domains) to update DNS records.
Note: DNS changes can take a few minutes to a few hours to propagate worldwide.
Subdomain or fully custom domain?
There are two ways to put your space on a branded URL:
A personalized Sutra subdomain — looks like yourname.sutra.co. Fastest to set up, no DNS work needed.
A fully custom domain — your own URL like yourname.com or community.yourname.com. Fully on your brand, requires updating DNS at your registrar.
Set up a personalized Sutra subdomain
Open the space you want to personalize.
Go to Manage → General settings.
Find the Shareable Link section near the top.
Click the edit icon next to your current URL, type the subdomain you want (letters, numbers, hyphens), and save.
Your new URL is live immediately at yoursubdomain.sutra.co.
Subdomains must be unique across Sutra — if the one you want is taken, you'll see a small error message and can try a variation.
Set up a fully custom domain
Pointing your own domain (like yourname.com) at a Sutra space takes two parts: adding the domain in Sutra, then adding a DNS record at your registrar so traffic gets routed to us.
In your space, click Manage and open the Domains tab in the sidebar.
Click + Add domain in the top right.
Enter the domain you want to use - your root domain (yourname.com) or a subdomain of your own (community.yourname.com) - and confirm.
The Domains panel now shows your domain with a Pending DNS badge and a three-step checklist (see image below):
Below the checklist, Sutra shows you the exact DNS record to add - the Type, the Host, and the Value. Use the Copy buttons next to each field so you don't have to retype anything.
Sign in to your domain registrar (wherever you bought the domain - e.g., GoDaddy, Namecheap, Cloudflare, Google Domains) and add the record exactly as Sutra shows it. Most registrars have a "DNS settings" or "DNS management" section under your domain.
Back in Sutra, click Check status. If the record has propagated, the Pending DNS badge clears and Sutra automatically starts issuing your SSL certificate. If it hasn't propagated yet, give it a few more minutes and check again - most records go live within 5-30 minutes, occasionally up to a few hours.
Once SSL is active, your space is live at your custom URL. You can manage or remove the domain at any time from the same Domains panel.
What happens next
Once DNS has propagated (usually within a few hours, sometimes up to a day), visitors who type your custom URL land directly on your Sutra space. HTTPS is handled automatically — there are no SSL certificates for you to manage. Any existing links to your old Sutra URL keep working too, so you don't need to update what you've already shared.
Troubleshooting
"Site can't be reached" after setup — DNS may still be propagating. Wait a few hours, then try again from a fresh browser or incognito window.
DNS record added but Sutra still says Pending - DNS changes can take time to propagate worldwide. Wait 5-30 minutes, then click Check status again. If it's still pending after a few hours, double-check that the Type, Host, and Value you entered at your registrar match what Sutra shows exactly (extra spaces, trailing dots, or the wrong record type are the usual culprits).
Subdomain already in use — every Sutra subdomain has to be unique. Try adding a hyphen or a word (e.g., yourname-community.sutra.co).
HTTPS / certificate warning — give the certificate a few minutes to be issued after DNS resolves. If it persists more than an hour, contact support.