Broadcasts let you send one-time or scheduled emails to people connected to a space. Use them for announcements, reminders, newsletters, launch messages, and timely follow-ups.
Send a broadcast
Start here if you want to create a new email, send yourself a preview, send it now, or schedule it for later.
Understand what happened after sending
Use these articles after a broadcast has gone out, especially when you want to understand delivery, opens, clicks, bounces, or who received the message.
Understand broadcast delivery, opens, and clicks
Manage suppressions and unsubscribes
Set up how broadcasts are sent
Use these articles when you want broadcast emails to feel more branded or when you need to adjust the default footer and sender details.
Before you start
You need to be a manager of the space where you want to send the broadcast.
Broadcast emails are available on paid plans.
Monthly send limits apply by plan, and each recipient counts as one sent email.
Broadcasts are sent from the space where you create them, so choose the top-level space if you want to reach everyone in the program.
Broadcast send limits
Each paid plan includes a monthly broadcast allowance. Sutra counts one email per recipient, so one broadcast sent to 100 people counts as 100 emails.
Personal - up to 5,000 broadcast emails per month.
Professional - up to 25,000 broadcast emails per month.
Organization - up to 100,000 broadcast emails per month.
Your usage resets at the start of each month. If you are near the limit, Sutra warns you in the broadcast composer before sending.
Where broadcasts live
Open Manage, choose the space, then go to Broadcasts. From there you can create a new broadcast, review sent broadcasts, see drafts and scheduled messages, open broadcast settings, and check suppressions.