Use a broadcast when you want to send an email announcement to members or contacts in a space. You can send it immediately, save it as a draft, send yourself a preview, or schedule it for later.
Before you start
You must be a manager of the space.
Broadcast emails are available on paid plans.
Choose the space carefully. A broadcast is sent from the space where you create it.
Each recipient counts toward the monthly broadcast email limit for the account.
Create a broadcast
Open Manage.
Choose the space you want to send from.
Go to Broadcasts.
Select New broadcast.
Choose Send email.
Add the subject, preview text, and email content.
Choose who should receive the broadcast in Send to.
Choose the sender in Send as.
The main audience can include active members, pending members, all contacts, contacts who are not members, or individually selected people. If the message is only for a smaller group, add recipient filters before sending.
Send a preview
Use Send Preview before sending the broadcast to your audience. The preview goes to managers so you can check the subject, formatting, links, and sender details in an actual inbox.
Send now
Review the recipient count.
Confirm the sender and footer.
Select Send Broadcast.
Sutra sends the broadcast in the background. The broadcast appears in your Broadcasts list with a sending or sent status.
Schedule for later
Turn on Schedule for later.
Choose the date and time.
Select Schedule Broadcast.
Scheduled broadcasts are picked up by Sutra's scheduler. A broadcast scheduled for a specific time may send a few minutes after that time.
Save a draft
If you are not ready to send, save the broadcast as a draft. Drafts stay in the Broadcasts list and can be reopened later.
What happens next
Sutra skips people who are unsubscribed from that space or suppressed from receiving broadcast email. Once the broadcast is sent, open it from the Broadcasts list to review delivery, opens, clicks, and recipient-level status.